Everything you need to know about integrations, timeline, billing, and whether OpsRefresh is the right fit for your venue — answered plainly, no sales spin.
Yes. Call +1 (616) 449-1828. You'll reach Juno, our AI Call Concierge. Try booking, ask about hours, mention an allergy. it's the same system we deploy for paying restaurants.
Toast, Square, Resy, OpenTable, SevenRooms, Tock, Clover, and most major POS and reservation systems. If you run something custom, we'll confirm compatibility on the audit call.
Same-week launch for most NYC restaurants. Day 1 to 2: on-site audit. Day 3 to 4: integration. Day 5 to 7: go live.
Juno is configured to escalate ambiguous allergy and dietary questions directly to your host or manager — it does not make kitchen guarantees on your behalf. Reservation conflicts trigger a staff alert before the booking confirms. You set the escalation rules during onboarding and can tighten them at any time. For liability purposes, your standard disclaimers remain in force; Juno is a routing layer, not a menu authority.
We run onboarding with your team until integrations, prompts, and routing match how you operate. If something still isn't clicking after a full quarter, cancel with 30 days' written notice before your next billing cycle. No penalty, no hardware to return on standard launches.
Call the number above and decide for yourself. We train Juno on your brand voice during onboarding. most guests don't realize they're speaking with AI.
On-site launches are NYC-first. Remote setups are available for major metros (Chicago, Miami, LA). Book a strategy call to confirm fit.
Yes. bars, nightclubs, and lounges are common deployments. We configure for bottle service timing, VIP sections, and loud-room ordering. NYC bars & clubs breakdown →
We install NFC tags or QR codes at tables, booths, or sections. Guests open your menu in the browser, order goes to kitchen or bar, and each order gets a queue number. Full tap-to-order page →
Performance-based referral codes for people your neighborhood already trusts. You pay on redemption, not on impressions. Affiliate program detail →
Tiers on pricing are quoted quarterly so training and integrations compound. Shield = $2,991/quarter · Growth Engine = $5,991/quarter · Full Autopilot = $11,991/quarter. Cancel with 30 days' written notice before your next quarter — no cancellation fee on standard launches. Add-ons may invoice separately per proposal (see Add-Ons).
Your venue owns guest relationships. OpsRefresh processes data to run the service. Legal detail lives in our privacy policy.
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