Nine specialized AI agents — each handling a specific gap in your floor operations. Connected to your existing POS and phone system. No new hardware. Live in a week.
Answers every inbound call 24/7. Handles FAQs, directions, hours, and guest questions. Ambiguous allergy requests are escalated to your staff immediately. Your host stays on the floor where they belong.
Books and confirms reservations via SMS. Suggests alternate times when a slot is full. Sends confirmation and reminder flows. Keeps the reservation book clean so full nights stay that way.
Works the waitlist in real time. Backfills no-shows and cancellations before the table goes cold. Recovers dropped covers that would otherwise end the night half-full.
Intercepts unhappy guests with a private message before they post publicly. Sends review requests to happy guests at the right moment. Protects your Google and Yelp ratings proactively.
Birthday offers, bounce-back campaigns, VIP anniversary texts. The nudges that make your best regulars return more often — and bring people with them. All automated, all personal.
Captures large party, birthday, corporate, and buyout inquiries. Qualifies leads, collects details, and routes high-value bookings to you — nothing gets lost in voicemail or an unanswered email thread.
Rewrites menu item names, descriptions, and placement using pricing psychology so guests naturally choose higher-margin options — without feeling upsold. Menu tested against real POS data.
Powers tap-to-order and direct ordering via NFC or QR at tables, booths, or sections. Orders route to kitchen or bar with queue numbers. No guest app required. Revenue stays in-house.
Forecasts what to prep using reservation counts, historical demand, and event signals. Stop 86ing popular items mid-service. Stop over-ordering and throwing out expensive product on slow Tuesdays.
All 4 Shield agents launch same-week after a free on-site audit. Upgrade plans as the system compounds.